PRIVACY POLICY
Effective date: February 15, 2026
Introduction
Vancouver Custom Homes ("we," "us," or "our") operates the website [websiteurl.com] (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services.
Please read this Privacy Policy carefully. By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
Information We Collect
Personal Information You Provide
When you use our Site or request a consultation, we may collect personal information that you voluntarily provide, including:
Name
Email address
Phone number
Property address
Project details and preferences
Any other information you choose to provide in forms or communications
Automatically Collected Information
When you visit our Site, we automatically collect certain information about your device and browsing behavior, including:
IP address
Browser type and version
Device type
Pages viewed and time spent on pages
Referring website
Date and time of visit
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
For more information about cookies, please see our Cookie Policy.
How We Use Your Information
We use the information we collect for the following purposes:
To respond to your consultation requests and inquiries
To schedule property visits and consultations
To provide project estimates and proposals
To communicate with you about your project
To improve our website and services
To send you marketing communications (with your consent)
To comply with legal obligations
To protect against fraudulent or illegal activity
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties.
We may share your information with:
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as:
Website hosting providers
Email service providers
CRM and project management software providers
Analytics providers
These service providers are contractually obligated to use your information only as necessary to provide services to us.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
When we no longer need your information, we will securely delete or anonymize it.
"Ipsum sit mattis nulla quam nulla. Gravida id gravida ac enim mauris id. Non pellentesque congue eget consectetur turpis. Sapien, dictum molestie sem tempor. Diam elit, orci, tincidunt aenean tempus."
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
Access: The right to request access to the personal information we hold about you
Correction: The right to request correction of inaccurate or incomplete information
Deletion: The right to request deletion of your personal information
Objection: The right to object to our processing of your personal information
Restriction: The right to request restriction of processing
Data Portability: The right to receive your information in a structured, commonly used format
Withdraw Consent: The right to withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us using the contact information below.
Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
