TERMS OF SERVICE

Effective date: February 15, 2026

Agreement to Terms

By accessing or using the Vancouver Custom Homes website (the "Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Site.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Site after changes are posted constitutes your acceptance of the modified Terms.

Use of the Site

Permitted Use


You may use the Site for lawful purposes only. You agree not to:

Use the Site in any way that violates applicable laws or regulations

Transmit any harmful code, viruses, or malicious software

Attempt to gain unauthorized access to any portion of the Site

Interfere with or disrupt the Site or servers

Use automated systems (bots, scrapers) to access the Site

Impersonate any person or entity

Collect or harvest personal information from other users


Intellectual Property


All content on the Site, including text, images, logos, graphics, and software, is the property of Vancouver Custom Homes or its licensors and is protected by copyright and other intellectual property laws.


You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our express written permission.


Consultations and Services


No Guarantee of Service


Submitting a consultation request through the Site does not guarantee that we will provide services to you. We reserve the right to decline any project for any reason.


Estimates and Proposals


Any estimates, timelines, or project information provided through the Site or during consultations are preliminary and subject to change. Final pricing and terms will be outlined in a formal written contract.


Not Professional Advice


Information on the Site is for general informational purposes only and should not be considered professional advice. You should consult with appropriate professionals before making decisions about building projects.


Limitation of Liability


To the fullest extent permitted by law:


VANCOUVER CUSTOM HOMES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:


Your use or inability to use the Site

Any unauthorized access to or use of our servers or any personal information stored therein

Any interruption or cessation of transmission to or from the Site

Any bugs, viruses, or other harmful code that may be transmitted to or through the Site

Any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted or transmitted through the Site

Disclaimers

THE SITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.


We do not warrant that:

The Site will be uninterrupted, secure, or error-free

The results obtained from using the Site will be accurate or reliable

Any errors in the Site will be corrected

Indemnification

You agree to defend, indemnify, and hold harmless Vancouver Custom Homes, its officers, directors, employees, and agents from any claims, damages, obligations, losses, liabilities, costs, or expenses arising from:

Your use of the Site

Your violation of these Terms

Your violation of any third-party rights

Any content you submit or transmit through the Site

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Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.


Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the courts located in Vancouver, British Columbia.


Severability


If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.


Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Vancouver Custom Homes regarding the use of the Site.

Award-winning builds.
Industry-certified standards.

Georgie Awards logo recognizing excellence in residential home building in British Columbia
Georgie Awards logo for outstanding achievement in residential construction
Ovation Awards finalist logo recognizing excellence in Metro Vancouver home building and design
RenoMark certification logo representing trusted professional renovators and builders in Canada
NKBA and KBIS logo representing National Kitchen and Bath Association design and industry standards
HAVAN logo for Homebuilders Association Vancouver membership and industry accreditation
Canadian Home Builders Association certification logo for professional residential construction standards
Built Green certification logo representing energy efficient and sustainable home building practices

Award-winning builds.
Industry-certified standards.

Georgie Awards logo recognizing excellence in residential home building in British Columbia
Georgie Awards logo for outstanding achievement in residential construction
Ovation Awards finalist logo recognizing excellence in Metro Vancouver home building and design
RenoMark certification logo representing trusted professional renovators and builders in Canada
NKBA and KBIS logo representing National Kitchen and Bath Association design and industry standards
HAVAN logo for Homebuilders Association Vancouver membership and industry accreditation
Canadian Home Builders Association certification logo for professional residential construction standards
Built Green certification logo representing energy efficient and sustainable home building practices

Award-winning builds.
Industry-certified standards.

Georgie Awards logo recognizing excellence in residential home building in British Columbia
Georgie Awards logo for outstanding achievement in residential construction
Ovation Awards finalist logo recognizing excellence in Metro Vancouver home building and design
RenoMark certification logo representing trusted professional renovators and builders in Canada
NKBA and KBIS logo representing National Kitchen and Bath Association design and industry standards
HAVAN logo for Homebuilders Association Vancouver membership and industry accreditation
Canadian Home Builders Association certification logo for professional residential construction standards
Built Green certification logo representing energy efficient and sustainable home building practices